WhatsApp AI Agents for Senegalese Businesses
Never leave a customer waiting. Our AI agents understand Wolof, connect to your tools (Mobile Money, ERP), and sell for you 24/7.
WhatsApp is the heart of your business. AI is its engine.
Your customers are on WhatsApp, and your sales close on WhatsApp. But replying manually limits your growth. Jangaan Tech transforms your WhatsApp number into an automated and intelligent sales channel, without losing the warmth of human interaction.
Agents that truly understand
No more "Press 1, Press 2" menus. Our agents use Natural Language Processing (NLP). They understand French and Wolof (including voice notes), retain context, and converse naturally with your Senegalese customers.
Connected to your reality: Mobile Money & ERP
The agent doesn't just chat: it acts. We connect it to your business APIs to check stock in Jookko ERP, generate a Wave/Orange Money payment link, or book an appointment automatically.
Voice Recognition and OCR
Your customers prefer sending Wolof audios? The agent listens and replies. They send a picture of an ID or a transfer receipt? Our OCR system extracts the information instantly.
Targeted Campaigns & SMS Fallback
Send bulk messages (Meta Templates) for your promotions. If the customer loses internet connection, our system intelligently switches to classic SMS to guarantee delivery.
Unified Inbox & Analytics
Supervise all conversations from a single dashboard. The agent detects when human intervention is needed and seamlessly transfers the chat to your sales team.
From discovery to production in weeks
Discovery
Map your customer interactions, identify high-impact automation opportunities, and quantify ROI potential.
Pilot Build
Build a focused WhatsApp AI agent for your highest-impact use case in 4-6 weeks.
Production Scale
Harden, monitor, and expand - leveraging the AI agent to handle more complex queries and scale your sales.
How businesses use it
E-commerce & Retail
The agent takes orders, validates payment via Wave, and confirms delivery.
Services & Booking
Appointment scheduling for clinics or beauty salons directly within the chat.
B2B/B2C Customer Support
Technical assistance and FAQ responses without tying up your team 24/7.
The perfect ecosystem for Senegalese merchants
Our solution integrates natively with the tools you already use daily to manage your business.
Frequently Asked Questions
Can the chatbot really understand voice notes in Wolof?
Yes! We use advanced artificial intelligence models capable of transcribing and understanding audio messages in Wolof, allowing you to serve a wider customer base that prefers voice over text.
What happens if the AI doesn't know the answer?
The agent is configured with an escalation system. If it detects a highly complex question or a complaint, it seamlessly transfers the conversation to your human agents on the unified dashboard.
Is it secure for payments via Wave or Orange Money?
Absolutely. We generate secure payment links via official operator APIs. The agent verifies the payment status in real-time without ever having access to the funds.
Ready to automate your WhatsApp sales?
Contact us for a personalized demo with your own products and scenarios.
Contact our technical team